We want you to be fully satisfied with your purchase from ToolsJay. If you're not happy with your order, you may return eligible items within 14 days of receipt. Items must be unused, in their original condition, and include all original packaging. To initiate a return, please contact our support team before sending your item back. For any questions, concerns, or support requests, please reach out to us at support@toolsjay.shop. Our team is here to assist you and ensure your experience with ToolsJay is smooth and satisfactory.